Welcome to the “Pizza Roma” food ordering app. By using this app, you agree to the terms of use and privacy policy listed below. Please read them carefully before placing an order.
Orders can be canceled only within 5 minutes after submission by calling 09-7938988. After this time, the order will be processed and cannot be canceled.
The customer is fully responsible for reviewing the food items they order, including ingredients and potential allergens. Pizza Roma is not responsible for any allergic reactions or health issues caused by lack of awareness of food ingredients.
The customer must provide their real name and correct phone number when registering or placing an order. Providing false or misleading information may lead to cancellation of orders or account suspension.
Accepted payment methods include cash, credit card, Apple Pay, and Google Pay. In case of payment failure, the restaurant reserves the right to cancel the order. Prices may include VAT unless stated otherwise.
Pizza Roma reserves the right to block or suspend any user at its sole discretion, without prior notice, in cases such as:
Delivery times are estimates and may vary due to traffic, weather, or operational delays. The customer must provide a full and accurate delivery address. If delivery fails due to incorrect details or customer unavailability, no refund will be issued.
We collect personal information (such as name, phone number, and address) solely for the purpose of processing orders and improving service. We do not sell or share personal data with third parties. Your information may be used to send updates, promotions, or notifications regarding your orders.
You are responsible for protecting your login credentials. Pizza Roma is not liable for unauthorized access caused by failure to secure your account details.
Pizzza Roma reserves the right to modify these terms and policies at any time. Continued use of the app after such updates indicates your acceptance of the new terms.